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Purchases Reporting: Refunds
Purchases Reporting: Refunds

How refunds are integrated into purchases reporting in your Kit account.

Updated over a month ago

Nobody likes refunds, but they're an important metric to keep tabs on in your business. And as part of our mission to help creators earn $1 billion, we knew we needed a way to integrate that metric into our purchases tracking.

Now, you can now see refunds reported directly on your purchases graph! 📈

Your purchases will continue to display as they always have, but if you have refunds, the bar on your account's purchases graph will dip below the x-axis to reflect them in gray:

Graph contains sample data for visualization purposes only

And just like before, you can still hover over the bar to see a more detailed breakdown in table-form. Refunds will be reported in that table, as well:

Supported integrations

At this time, refunds will be displayed for the following integrations from the date specified onwards:

  • Kit Commerce: January 2022

  • Shopify: May 5, 2020

  • Gumroad: May 18, 2020

👆 We'll keep this list updated as we roll out support for more!

Purchases Feature Setup and FAQ

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