Skip to main content

Troubleshooting your Creator Network Recommendations

Possible reasons why your forms and landing pages aren't displaying your Creator Network Recommendations (and how to address these).

Updated over a week ago

Creator Network Recommendations not showing? Let's sort things out.

If you've joined the Creator Network but your forms and landing pages aren't displaying your Recommendations, use this checklist to troubleshoot the issue.

Are you using a third-party form provider?

If you're displaying Recommendations on forms created using a third-party provider such as Gravity Forms, Bloom, and Contact Form 7, you'll need to take some extra steps to set up your Recommendations. Learn more here.

Are you displaying Recommendations on a supported form or landing page?

You can display Recommendations on Kit Forms and Landing Pages, as well as most third-party forms.

At this time, however, Thrive Leads, Growform, Mailmunch, Carrd, and Ninja Forms forms are not supported.

If you are using forms from these third-party platforms, try redirecting them to a standalone Recommendations page instead.

Alternatively, swap these forms out for a supported form.

Is the Recommendation a Paid Recommendation?

If yes, we've got a separate guide to troubleshooting Paid Recommendations that you may find helpful.

β€”

Still facing issues with Recommendations? Contact support using the in-app messenger, and we'll look into the matter.

But if your Recommendations are appearing as they should, learn how to manage them by reading this article. πŸ‘‡

Did this answer your question?