While designing, curating, and writing your newsletter content can be a solo job, it is also often a team effort. On Kit's Creator and Creator Pro plans, you can add additional team members to your account so they can access and manage your content.
How collaboration works depends on your plan:
Creator Pro: Multiple team members can edit broadcasts together in real-time with no friction
Creator: Broadcasts are locked to one editor at a time to prevent content conflicts
Real-time collaborative editing
If you have the Creator Pro plan, you and your team can work on the same Broadcast simultaneously, just like in Google Docs.
What you'll see:
Profile icons of all active editors appear at the top-right corner of the email editor
Changes from all team members appear in real time
Every team member will have an indicator on which section they’re editing
This means your team can collaborate seamlessly—one person writing subject lines while another designs the email, or multiple people reviewing and making edits at the same time, for example.
Individual editing
Check the profile icon indicators
When you go to the Broadcast index page, you’ll see the icon indicators next to the subject line of an upcoming Broadcast your teammate is working on.
When you're editing a Broadcast, you'll also see your profile icon in the top-right corner of the email editor—similar to what you'd see in Google Docs. This indicates that you're currently actively editing the Broadcast.
Editing a Broadcast someone else is working on
On the Creator plan with an additional team member, if you click into a Broadcast draft that your team member is in, you will immediately see this pop up appear:
Any Broadcast that is being actively edited will be locked from anyone else joining in to edit to prevent any overwrites. When you see this pop up, you’ll have two options:
Take over editing: Gain immediate editing access
Go back: Stay out of the editor until the current person is finished
If you choose to take over editing, then the team member who was originally editing the Broadcast will see this pop-up:
Your other team member will also have the option to re-take over editing or wait until you’re done.
Editing a Broadcast while offline
If you lose Internet connection while working on a Broadcast, you'll have 30 seconds to go back online.
If you reconnect before those 30 seconds, you should be able to recover your content and save any changes.
If your connection doesn’t resume in time, you won’t be able to make more changes to the Broadcast until you go back online. In the meantime, other team members are free to take over editing.
Content protection warning
Broadcast content may be lost during the takeover process due to overwrites. This can happen if our Broadcast editor didn’t manage to save a user’s changes to the Broadcast before someone else took over.
Here are some best practices for collaborating on Broadcasts with your team:
Communicate with your team before editing shared Broadcasts
Coordinate editing schedules to avoid conflicts
Wait for others to finish their work before taking over
By following these best practices, you help prevent conflicts when multiple people try to work on a Broadcast at the same time, so that more of your content is protected and saved more efficiently.