While designing, curating, and writing your newsletter content can be a solo job, it is also often a team effort. On Kit's Creator and Creator Pro plans, you can add additional team members to your account so they can access and manage your content.
View who's working on a Broadcast
Regardless of your plan, when you go to the Broadcasts page, you’ll see the profile icon indicators for each person—whether yourself or your team members—currently working on a particular Broadcast draft.
When you're working on a Broadcast, the top-right corner of the email editor will also show the profile icons of the people who are currently actively working on the Broadcast.
Collaborative editing
How collaboration works depends on your plan:
Creator Pro plan users have access to real-time collaborative editing, where multiple team members can edit Broadcasts together in real time with no friction
Creator plan users have access to individual editing, where Broadcasts are locked to one editor at a time to prevent content conflicts
Real-time collaborative editing
If you have the Creator Pro plan, you and your team can work on the same Broadcast simultaneously, just like in Google Docs.
Changes to the Broadcast from all team members appear in real time, with each team member's name appearing at the respective section they're working on.
This means your team can collaborate seamlessly—one person writing subject lines while another designs the email, or multiple people reviewing and making edits at the same time, for example.
Individual editing
If you're on the Creator plan, only one person can work on a Broadcast at once. The Broadcast will be locked from changes by anyone else to prevent accidental content overwrites.
So, if you click into a Broadcast draft that your team member is currently working on, you'll see this pop-up:
From here, you have two options:
Take over editing: Gain immediate editing access
Go back: Stay out of the editor until your team member has finished their work
If you choose to take over editing, then the team member who was originally working on the Broadcast will see this pop-up:
Your team member will also have the option to re-take over editing or wait until you’re done.
Working on a Broadcast while offline
If you lose Internet connection while working on a Broadcast, you'll have 30 seconds to go back online.
If you reconnect before those 30 seconds, you should be able to recover your content and save any changes.
If your connection doesn’t resume in time, you won’t be able to make more changes to the Broadcast until you go back online. In the meantime, other team members are free to take over work on the Broadcast.
Content protection warning
Broadcast content may be lost during the takeover process due to overwrites. This can happen if our Broadcast editor didn’t manage to save a user’s changes to the Broadcast before someone else took over.
Here are some best practices for collaborating on Broadcasts with your team:
Communicate with your team before working on Broadcasts together
Coordinate Broadcast creation schedules to avoid conflicts
Wait for others to finish their work before taking over
By following these best practices, you help prevent conflicts when multiple people try to work on a Broadcast at the same time, so that more of your content is protected and saved more efficiently.
If you have lost content, however, it may have been saved in your Broadcast's version history, from which you can restore the previous version of the Broadcast. Learn about version history here: