NOTE: If you’re adding multiple subscribers to your Kit account, follow these import steps.
Alternatively, to add multiple subscribers to Tag or Sequences, run a bulk action instead. (There currently isn't a bulk action for adding multiple subscribers to Forms, but you can set up a Rule for this.)
Our importer lets you add a single subscriber to your email list, or add an existing subscriber to Tags, Forms, and Sequences.
Adding subscribers to Tags, Forms, or Sequences is useful for activating Visual Automations or Rules that put them through automated email funnels. Tagging your subscribers is also helpful for organizing them.
To add a single subscriber to your Kit account, go to Grow > Subscribers in the navigation.
Scroll down past your subscriber graph, and click the Add Subscribers button to the right, below the search bar.
Three import options will appear. Click the One subscriber option.
Fill out the subscriber's email address and an optional first name. Then, click Next.
In the next step, use the toggles to select whether to add the subscriber to an existing Tag, Form, or Sequence—or even several or none of them.
You can also create a new Tag to add the subscriber to. This Tag's name is "Imported [import date and time]" by default, but you can change it.
NOTE: Adding subscribers to Tags or Forms may activate Visual Automations or Rules that have these Tags or Forms as triggers.
For example, if you have a Visual Automation whose trigger is "When subscriber is added to the 'Interested in Course' Tag," the Visual Automation will run after you import the subscriber and add that Tag to them.
If you don't want to activate your Visual Automations or Rules when you add subscribers to their trigger Tags or Forms, pause or turn them off first.
Likewise, adding subscribers to Sequences will cause them to start receiving the Sequences' emails unless the Sequences are inactive.
Once you've added your subscriber to Tags, Forms, or Sequences (as needed), hit Finish.
The subscriber will be added to your email list in Kit, plus any Tags, Forms, or Sequences you've added them to.
Your Kit account will reflect your new subscriber shortly after you've added them. If it's been a while and you don't see your subscriber added to the Subscribers page or the relevant Tags, Forms, or Sequences, or your subscriber isn't going through your Visual Automations and Rules as intended, reach out to support and we'll look into it.