Sell your digital products directly within Kit
You can sell your digital products directly through your existing Kit account without having an e-commerce integration.
💰 NOTE: Our existing e-commerce integrations are still available and will continue to function the same way they always have.
The only cost of this feature is the industry-standard 3.5% + $0.30 processing fee per transaction. Better yet, you don't need to be on a paid plan to use it.
All Commerce features are available to both our paid and free plan users.
All you need to do is set up payments and create a product to start selling. Cha-ching!
DISCLAIMER: This article is neither financial advice nor tax advice. We recommend that you speak to your tax advisor with any questions or concerns about planning for your taxes.
FAQs
The basics
In which countries is this feature available?
Currently, these countries are supported: United States, Canada, Australia, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland.
Support for other countries is coming soon. We'll keep this page updated as this feature progresses.
Can I still use the e-commerce platforms I've integrated with Kit?
Our existing e-commerce integrations aren't going anywhere. There's absolutely no requirement to use your Kit account to sell digital products if you prefer to do this on a separate e-commerce platform.
I don't know what to sell.
Here are some ideas to get your creative juices flowing:
E-books
Courses
Sponsorships
Music
Presets
Paid newsletter
This is just the tip of the iceberg. There are options for every niche, and we can't wait to see what you come up with.
How do I get started?
First, check out our guide on setting up payments, and then create a product to start selling.
Fees and sales
Are there any hidden fees?
No, there aren't. The 3.5% + $0.30 processing fee per transaction is the only cost to you when you sell products via your Kit account. (And since this is a processing fee, it'll kick in only when you make sales.)
How do Kit fees compare to other platforms?
Kit fees are comparable to some of our competitors in this space. That being said, we are building a platform for creators.
As a result, we are not attempting to (nor claiming to) compete against the transaction fees offered by banks or other financial institutions. We instead suggest drawing fee comparisons between us and other platforms in the creator space, balancing these fees against factors like feature set and ease-of-use.
What currencies are supported?
The following currencies are supported:
USD · US Dollar
EUR · Euro
GBP · Pound Sterling
CAD · Canadian Dollar
AUD · Australian Dollar
NZD · New Zealand Dollar
Transaction fees will vary due to the exchange rates in different currencies.
Here are the fees per currency:
USD · US Dollar · 3.5% + $0.30
GBP · Pound Sterling · 3.5% + £0.20
EUR · Euro · 3.5% + 0.25€
CAD · Canadian Dollar · 3.5% + $0.30
AUD · Australian Dollar · 3.5% + $0.30
NZD · New Zealand Dollar · 3.5% + $0.30
As the seller, you will be paid in your bank account's currency. Find out more about currencies here.
Do I need a Stripe account?
Yes, you will, for receiving payments—and you'll need to create a new one for linking with your Kit account even if you already have a Stripe account. You'll create this Stripe account when setting up payments in Kit for the first time.
Like many other e-commerce systems, Stripe powers a lot of our commerce features under the hood. They're a world-class leader for payment processing and fraud prevention, and we want our creators to directly benefit from that expertise.
💰 NOTE: Stripe is the only payment platform supported at this time.
Can Kit help me collect my taxes?
Currently, apart from Value-Added Tax (VAT), we don't have a way of charging or collecting taxes payable for purchased products. However, we may in the future.
We are specifically working on further tax support, like Canada QST and US sales tax.
If you're curious about what's currently being worked on, visit our product roadmap.
Can Kit help me calculate VAT (Value-Added Tax)?
Yes, we can. You may find these articles helpful:
When do payouts occur?
Payouts to trusted creators go out every Friday. That said, your first payout will take a bit longer due to processing.
Typically, you’ll receive it 7–14 days after your first successful sale, with subsequent payments occurring weekly thereafter.
Setting up your product
Can I charge on a subscription basis?
Yes, you can. Check out our tutorial on setting up a paid newsletter for more details. (It applies to other types of subscription-based products, too.)
Can I offer discounts?
Yes, you can apply discount codes to your products. We show you how here.
Are physical products supported?
You can sell whatever you'd like, but Kit can fulfill only digital products for now. If you choose to sell something else, like a workshop, you'll be responsible for fulfilling that offering.
Are product bundles supported?
No, product bundles are not supported at this time, though this is something we're working on.
Can I upsell customers who purchase one of my products?
Yes, you can feature up to two upsells on your products' checkout pages. This is a great way to offer more value to your customers and to increase revenue for someone who has already made the decision to buy.
How can I sell access to my product via a link instead of a product file?
When setting up your product, choose the Go to URL fulfillment method. Learn more in our guide to creating a product.
What file types are supported for the product image?
We support static image files (such as JPG or PNG) for product images.
Can the receipt's download button be changed?
The button's color and text cannot be changed at this time.
You can add additional messaging in the receipt email as a workaround for changing the button text.
I'm not selling a downloadable file, but the receipt preview shows a Download button. How can I remove that?
The Download button will not show on receipts if you haven't uploaded a file to your product's fulfillment settings.
Can the Built with Kit badge be removed?
If you have a paid account, you have the option to remove the Kit badge. If you are a free user, the badge cannot be removed.
How can I test a product sale?
You can make a test purchase in two ways:
Complete the purchase as usual, and then issue yourself a refund. Note that processing fees won't be refunded.
Use a 100% discount. Create a discount code, and then use it to "purchase" your product for $0. You'll still need to enter a credit card, but you won’t be charged.
How can I delete a product?
If you no longer want to sell a product, you have two options:
Put the product in "draft" mode. This prevents anyone new from purchasing it, but ongoing subscriptions will still be charged. To put the product in "draft" mode, open it in the product editor and click the gray Publish button. Then, click the Unpublish Product button at the bottom right of the modal that pops up.
Delete the product. This removes the product entirely and stops all subscription billing. From the Products page, click the three dots next to the product name > Delete.
Customer information
Will I be notified about product purchases or cancellations?
Yes, you can be by enabling account notification for product purchases and/or subscription cancellations. Learn how in our article on account notifications.
If a customer forwards a receipt, will its download link still work?
Yes. The download link may be used multiple times and by anyone who has the link.
There was a typo in my customer's email address. Can the receipt be resent?
Yes, you can navigate to the subscriber's profile and click the Purchases tab to resend the receipt.
Can I refund a purchase?
Full refunds are supported, with partial refunds coming down the road. Here's how to process a refund.
What does "incomplete" or "expired" mean?
If a purchase is labeled as incomplete or expired, that means that the purchase didn't go through, and the customer wasn't charged. The customer should generally try to purchase again.
