Thinkific is trusted by over 50,000 entrepreneurs to create, market, sell, and host their online course, digital products, and communities. Use the Thinkific app to connect it with your Kit account to aggregate your subscriber data and use it in email automation to drive more sales and increase student engagement.
Getting started with Thinkific
To use the Thinkific app, you need to:
Have a Thinkific account
Have a Kit account on the Creator or Creator Pro Plan
Are you currently using the legacy Thinkific integration? Check out this section below on how to switch from using the integration to the app.
How to install the Thinkific app
Log into your Kit account
Click Automate > Apps in the top navigation
Find the Thinkific app and click Install
Enter your Thinkific site domain, and then click Next.
Grant access to install the app
Once you’re done, your Thinkific and Kit accounts are connected! You can now see your Thinkific students and tags in your Subscribers, embed your courses in your email Broadcasts, and use it as a trigger in Visual Automations or Rules.
Synced subscribers: New tags & custom fields
Once you’ve installed the Thinkific app, any leads you’ve collected or anyone who has enrolled into a free or paid course will be immediately synced and added to your Kit account.
If the email address for a lead or customer of your courses isn't already on your Kit subscriber list, that customer will be added as a new Kit subscriber with the appropriate tag.
If a member's email address matches that of a subscriber in Kit, they will automatically receive a new tag to identify that they are one of your Thinkific customers.
New tags
They’ll be tagged based on the product they’ve enrolled from your Thinkific store and you’ll see it on the Subscribers tab under Tags. Here is a list of tags that’ll be automatically created:
Thinkific: All leads and customers that have been synced from your Thinkific account
Thinkific_lead: Leads are any subscribers whose email you’ve captured via a form or free digital download you created on Thinkific
Thinkific_user: Users are any students who enrolled in any free or paid course
Thinkific_course_[course name]: Users who are enrolled in a specific course
Custom fields
Synced subscribers from Thinkific will also have new custom fields automatically created and updated. Here is a list of custom fields that’ll be automatically created:
Thinkific Lead Signup Date: YYYY-MM-DD—the date the lead subscribed to your list via Thinkific
Thinkific User Signup Date: YYYY-MM-DD—the date the user enrolled to one of your courses
Thinkific Course - [course name] Progress %: The progress the user is at with the specific course. Max is 100.
Note: While you can edit the naming of tags or custom fields , we highly recommend that you do not. Even if you edit them, the tags and custom fields will still be recreated whenever there's a new sync of subscribers.
Targeting Thinkific customers
The tags that are automatically created for you make it very easy to target emails to your Thinkific customers. Here are different use cases:
Newsletters for your customers: Send weekly emails only to subscribers tagged with Thinkific_user
Reminders for customers: Send monthly emails to subscribers who are only at 10% progress by creating a filter with the Course progress custom fields.
Here is more information about how to create Segments or set up the right targeting for your Broadcast.
See your Thinkific purchase data in Kit
Once you’ve installed your Thinkific app and opted into importing your purchase history in Thinkific, you’ll be able to see your Thinkific revenue information directly in your Kit account.
Go to Subscribers and in the reporting graph, you’ll see the Purchases tab. This is where you’ll be able to see all purchases on Kit and any other e-commerce tool you’re connected to:
Adding Thinkific products to your emails
After installing the Thinkific app, you can instantly access your Thinkific courses directly from the email editor to easily promote them to your subscribers.
Here are different ways you can do add Thinkific products to your email:
Quick command
Open or create a new broadcast or sequence email in the editor
Type "/Thinkific" where you want your design
Select “Courses” from the menu
Content block method
Position your cursor where you want to add a product
Click the + button that appears
Select the “Courses” option
Customization of Thinkific products
Once you’ve added the Thinkific course block to your email, you’ll be able to choose which course to display and further customize how they look in your email. On the right sidebar's settings, you’ll find the ability to customize the content's fonts, colors, and more.
Specific to the Thinkific blocks, you’ll also have the ability to choose how it’s displayed.
Horizontal: This layout is a two-column layout with an image in one column and the course details in the second column.
Vertical: This layout is a one-column layout with the image stacked on top of the course details.
You can also add these Thinkific blocks into the layout blocks available in the Kit’s email editor as well to design the way your email looks.
Set up automations based on subscriber purchase behavior
Use Visual Automations to create purchase-related automations
Once you have the Thinkific app installed, you’ll be able to use the event of a subscriber purchasing a Thinkific course to trigger automations in Kit.
For example, you can create automations for:
Post-course enrollment emails
Product upsell emails
Promotion emails
Student re-engagement emails
We’ll show you how you can automate your post-purchase thank you emails.
Automate post course enrollment emails
Go to Visual Automations under the Automate tab in the navigation. Click the + New automation on the button on the right:
Click the Start from scratch button. Your new automation will open and you'll immediately be presented with the option to select an entry point.
In this modal, select the option “Products purchased” and then under “All integrations”, choose Thinkific.
Once you do, you’ll see your Thinkific courses in the second drop down. Select the course you’d like to create an automation for.
If you prefer, you can also have the automation trigger upon the purchase of all your products.
NOTE: If you don't see your products or have questions about the Purchase feature, view our Purchases feature setup and FAQ guide.
From here, you can add your customers to Sequences, Tags, and more to create the perfect post-enrollment experience.
Student re-engagement emails
You can also create automations with the custom fields created from installing the Thinkific app. All students will have a custom field identifying the course progress.
To increase engagement of your students, you can automatically send emails to students who haven't started their course (0% progress).
To do that, click on the + side to add another node in the Visual Automation. Choose Condition, and you'll see the option to split subscriber based on custom fields.
Select custom fields and then start typing in Thinkific, and you'll find the Thinkific course progress field. Once you select it, you'll be able to dictate what course progress to trigger this automation.
To re-engage students who haven't started yet, you'd select "is blank" as that would mean their progress is still at 0%. If they match the 0%, you can send them an email sequence to remind them to start their course.
Migrating from legacy integration to the app
If you already have the existing legacy integration setup, there are a few things to note:
You can install the Thinkific app while you still have your existing Thinkific integration setup. Once you install the Thinkific app, it will trigger a sync with your Thinkific lead and users. This might cause some subscribers to be re-tagged.
If you have any existing automations setup for your Thinkific courses, you'll need to update any tags to the new ones created from the app. This is optional as the existing legacy integration will still sync your subscribers as well.
Any Thinkific product purchase data will be automatically de-duped, meaning it won't create a duplicate with the sync.
Thinkific troubleshooting
☝️ If you're having trouble installing or using the Thinkific app, or if you just wish it included functionality not currently available, we're here to help! Just reach out to us with our in-app messenger for the quickest help, or send us a message at [email protected] and a member of the team will be able to help out!